FOR IMMEDIATE RELEASE

Contact
OTF Group
617-607-0300

pr@otfgroup.com

The OTF Group Announces the Release of OTF’s Insight Software

Software Enables Businesses to create Better Strategy by Listening to Customers

Watertown, Mass. – July 1, 2003 – The OTF Group is proud to announce the release of version 2.5 of its customer learning software, OTF’s Insight ™. Insight, an innovative customer learning software suite, enables clients to quickly and easily gather and analyze customer data.

OTF’s Insight™ provides a sophisticated, easy-to-use survey design interface that allows users to build and administer expert surveys in a short amount of time. Business users can access a library of survey templates and questions, as well as comprehensive tips on constructing effective surveys. Insight provides the tools to do complex survey analysis tasks automatically.

OTF’s Insight™ takes the user effortlessly through the process of survey creation, deployment, and analysis. This is the first, last, and only survey software you will ever need.

The key features of this powerful tool are:

Automatic Analysis Capabilities: Insight’s sophisticated analysis capabilities provide detailed, summary, and graphic representation of results by section and by question. Users can perform advanced, multi-level statistical significance tests (chi-square and ANOVA) and cross tabbing. Results are presented in compelling graphs and tables, and can be easily exported to Excel or PowerPoint.

MS Office™ Integration: Fully integrated with Microsoft Office™, OTF’s Insight™ enables users to translate survey results to Excel, PowerPoint, and Word.

Intelligent Surveys: Embed branching and rules logic into your survey by using skipping and validation. Build powerful table questions that allow you to compare your products and services to competitors to better understand your feature – price tradeoffs.

Customization: Brand your products while surveying your customers, by customizing surveys with your logo, company colors, and other design features.

Easy Collaboration and Administration: Software allows users to collaborate on construction of surveys prior to launch. Surveys can be administered via phone, fax, or e-mail. As new responses enter the system, OTF’s Insight™ synchronizes to the author’s desktop when connected to the web. Business users can publish surveys to the web without the help of IT personnel.

Surveys in Any Language: User interface is available in English and Spanish. Surveys can be developed and deployed in any language, allowing businesses to reach customers around the globe.

Confidence Calculator: Calculator generates a confidence rating for the information gathered from the survey, based on the number of respondents versus survey sample size. Confidence statement can be placed in reports or presentations to validate findings.

Saves Time and Money: OTF’s Insight™ provides businesses with the tools they need to save time and save money while gathering critical customer data.

For more information on OTF’s Insight™ or to order, please contact support@otfgroup.com. .

About The OTF Group

The OTF Group is the thought leader on competitiveness in developing economies and emerging markets, with over 25 years experience in Africa, Latin America, the Caribbean, Southeast Asia, and the Middle East. Using their unique philosophy and methodologies, the team at The OTF Group advises developing companies, regions and nations to become more competitive by improving strategy, encouraging innovation, and increasing productivity.

The OTF Group is also a software development company leveraging technology to support its Country Competitiveness™ and Strategy Coaching™ practices. OTF’s Insight, the OTF Group’s revolutionary business software application, allows users to gather critical customer data – quickly and affordably.

The OTF Group is headquartered in Watertown, Massachusetts.


###

The OTF Group, Inc. and OTF’s Insight are registered trademarks of The OTF Group, Inc.