Chapter One: Avoid Overreliance on Basic Factors
Summary from book p. 37

Chapter Two: Improve Understanding of Customers
Summary from book page 46-47

Chapter Three: Know Your Relative Competitive Position
Summary from book page 59-60

Chapter Four: Know When and When Not to Integrate
Summary from book page 74-75

Chapter Five: Improve Interfirm Cooperation
Summary from book page 91-92

Chapter Six: Overcome Defensiveness
Summary from book page 102

Chapter Seven: Avoid Paternalism
Summary from the book page 117-118

Chapter Eight: Strategic Actions
Summary from the book page 133

Chapter Nine: Firm-Level Learning
Summary from the book page 169-170

Chapter Ten: Steering Mechanisms
Summary from the book page 186-187

Chapter Eleven: Mental Models
Summary from the book page 219-220

Chapter Twelve: The Hidden Sources of Growth
Summary from the book page 238

Chapter Thirteen: A Framework for Action
Summary from the book page 262