The life of the international advisor
sounds pretty glamorous. Jetting from country to country, spending
time with high profile people, shaping economic policy and improving
national business climates, as well as the strategy of individual
firms.
But in reality, it’s about hours and hours traveling between
economically depressed places, hoping for a room with a working shower,
and praying for the ability to function despite constant time-zone
changes. Days are filled with client meetings, presentations, and
other work related activities. And at the end of the day, when the
ideal thing would be to collapse on a clean hotel bed with room service
and laptop to crunch data and prepare presentations for tomorrow’s
round of meetings, the pleasure of our company is usually required
at a dinner meeting with clients.
The biggest challenge we face is time.
And the biggest challenge our clients face is data—current,
reliable global data that allows them to understand what is happening
in their world. What are customers buying? What are competitors doing?
How satisfied are employees? Are partners the right choice for a real
winning strategy? It’s only by understanding the current landscape
that decision makers can answer the question “Where do I go
from here?”
The problem is this: the high-expertise human talent required
to gather and analyze this data is very expensive. And it takes a
lot of time to accomplish this.
Developing OTF Insight…..
We wanted to be able to offer our clients something different than
an overpriced consulting experience. We wanted to allow our expensive
human resources to focus their efforts on gleaning real insights from
data.
We realized that we needed a product that would allow us to gather
real data from the market, quickly and easily, and to have that tool
working overtime for us while we focused on working with clients to
create real results. We surveyed the market (pun intended) and came
up short. Some products had great surveying capabilities, but no analysis.
Others allowed you to do everything—if you purchased several
separate modules and had a resident tech geek who could make them
all work seamlessly together.
So we bit the bullet—and we built our own tool that could offer
everything that our advisors needed in projects. A flexible interface,
that is both desktop and web-based, makes access flexible for our
globetrotters. It allows users to create a survey, publish effortlessly
over the web, with responses rolling in while we do other work. And
when all the results are in, the automatic analysis feature saves
us amazing amounts of time spent massaging data, and produces graphs
that can be brought directly into presentations and reports.
Somewhere along the line, we realized that people other than ourselves
could use this product. And here we are—offering OTF’s
Insight to the world. Ask, Analyze, Act!